Privacy Policy
How We Protect Your Information
Last updated: February 18, 2026
1. Introduction
OpNest Technologies Private Limited ("OpNest", "Company", "we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights. By using OpNest, you agree to this Privacy Policy.
2. Information We Collect
We collect information in the following categories:
A. Personal Information
Full name
Email address
Phone number
Billing address
GST details (if applicable)
Company name
B. Account Information
Username
Login credentials (encrypted)
Subscription plan
Purchase history
Credit balance
Performance metrics (if applicable)
C. Payment Information
Payments are processed via third-party gateways. We do NOT store full card numbers, CVV codes, or UPI PIN. We only store transaction references.
D. Technical Information
IP address
Device type
Browser type
Operating system
Usage logs
Platform interaction data
E. Customer Data (Created by You)
If you create websites, stores, or booking systems, you may upload client data, orders, contact details, and content. You remain responsible for this data.
3. How We Use Your Information
We use your information to:
Create and manage accounts
Process payments
Provide platform access
Improve services
Send updates and notifications
Maintain security
Prevent fraud
Comply with legal obligations
We do NOT sell your personal data.
4. Legal Basis for Processing
We process your data under:
Contractual necessity (to provide services)
Legal obligations (GST, compliance)
Legitimate business interests
User consent (marketing communications)
5. Cookies & Tracking Technologies
We use cookies for:
Authentication
Session management
Performance analytics
Security
You may disable cookies in browser settings, but some features may not function properly.
6. Data Storage & Security
We implement:
Encrypted data transmission (SSL)
Encrypted password storage
Role-based access control
Secure server infrastructure
Regular monitoring
7. Data Sharing
We may share limited data with:
Payment processors
Cloud hosting providers
Analytics tools
Legal authorities (if required by law)
We do NOT share data for advertising resale.
8. Third-Party Integrations
OpNest may integrate with:
Marketing tools
Payment gateways
External APIs
Data shared with these services is governed by their respective privacy policies.
9. Data Retention
We retain data:
For active subscription duration
As required by Indian tax laws
For legal compliance
For dispute resolution
Inactive accounts may be archived or deleted at our discretion.
10. User Rights
You may request:
Access to your data
Correction of inaccurate data
Deletion of personal data (where legally permissible)
Withdrawal of marketing consent
To request this, contact: accounts@opnest.in
11. Children's Privacy
OpNest is not intended for individuals under 18. We do not knowingly collect data from minors.
12. International Data Transfers
Currently operated in India. If expanded globally, data may be transferred to secure international servers in compliance with applicable laws.
13. Breach Notification
In case of a data breach affecting personal information:
We will investigate immediately
Notify affected users where legally required
Take corrective security measures
14. Limitation of Liability
While we implement strong security measures:
We are not liable for third-party hacking beyond reasonable control
Users must maintain account security
Sharing login credentials voids liability protection
15. Changes to Privacy Policy
We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of changes.
16. Contact Information
For privacy-related concerns
accounts@opnest.in
